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The server not enjoying itself yesterday was ultimatley laid to rest, We were given false hope by the technician for a while but soon realised that it had gone to a better place! There is a new server to replace that one - Which may require a force close or reboot of your apps to see it! Apologies for any inconvience caused, Even I was sucked ... Continuare
We have spoken to the DC and are awaiting a technician to take a look! This is not something we can resolve remotely! Unfortunately the long time addressing our complaint makes me think its a wide spread issue there! We will remove and replace the server if not resolved in the next few hours!
- Chris
Saturday, there is a brief window of server maintenance in Manchester!
- 10:30-12:30 Saturday, June 19, 2021, in GMT
This is at the datacenter level and not through us! Please don't report issues during this time - we'll be monitoring them and assessing the situation!
Updated app and guide available whilst we get the update pushed to store, Not sure if a amazon update broke it - but it seems to be playing up! Have no fear, we've sorted a new one and will have it in stores in no time at all!
See - https://www.teklanvpn.com/knowledgebase/12/Fire-TV-Devices.html for more information!
